VICASA Ventures (“VICASA Ventures”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, submit an enquiry, request information about a property or service, or otherwise interact with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. About VICASA Ventures
VICASA Ventures is a real estate advisory and diversified venture firm providing services and opportunities across real estate, investments, advisory and related business activities.
Our website may allow visitors to:
- Browse property listings
- Submit property enquiries
- Request information about our services
- Contact our team
- Submit investment or business enquiries
- Request a callback or further information
- Interact with forms and other website features
2. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Information you provide directly
This may include:
- Name
- Email address
- Telephone/mobile number
- Company or organisation name
- Location
- Property requirements
- Investment requirements
- Enquiry details
- Messages or other information you voluntarily submit
When you enquire about a specific property, we may also associate your enquiry with information relating to that property, such as the property name, property reference number, location, listing type and other publicly displayed property information.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Date and time of visits
- Referring website or source
This information may be used for website security, performance, analytics and troubleshooting.
3. How We Use Your Information
We may use information collected through our website to:
- Respond to your enquiries
- Provide requested property or service information
- Contact you regarding an enquiry
- Arrange callbacks, meetings or property-related communication
- Process and manage enquiries and leads
- Provide information about our services where appropriate
- Improve our website and services
- Maintain website security
- Detect and prevent fraudulent or abusive submissions
- Maintain business and administrative records
- Comply with applicable legal and regulatory requirements
We do not use personal information for purposes unrelated to the interaction or service for which it was collected unless permitted or required by applicable law.
4. Property Enquiries
When you submit an enquiry regarding a property listed on our website, we may retain the information you provide together with relevant information identifying the property.
This allows our team to understand the context of your enquiry and respond appropriately.
Property enquiry information may be shared internally with personnel or representatives responsible for handling the relevant enquiry.
5. Communications
If you submit an enquiry, we may contact you using the contact details you provide.
Depending on the nature of your enquiry, communications may include:
- Telephone calls
- SMS or other messaging channels, where appropriate
You may request that we stop sending non-essential communications at any time.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functionality
- Remember preferences
- Improve website performance
- Understand website usage
- Support security and fraud prevention
Some cookies may be provided by third-party services used by the website.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics
We may use website analytics tools to understand how visitors use our website.
Analytics information may include information such as:
- Pages visited
- Approximate location
- Device and browser information
- Traffic sources
- Website interaction information
Analytics information is used primarily to understand website performance and improve the user experience.
Where third-party analytics services are used, their processing of information may also be subject to their respective privacy policies.
8. Third-Party Services
Our website may use third-party services for purposes such as:
- Website hosting
- Email delivery
- Analytics
- Security
- Maps or location services
- Forms
- Website functionality
These providers may process information on our behalf or independently according to the services they provide.
We seek to use reputable service providers and take reasonable steps to ensure that personal information is handled appropriately.
9. Information Security
We take reasonable technical and organisational measures to protect information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
Our website may also employ security measures designed to reduce automated spam and fraudulent form submissions.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Managing business relationships
- Maintaining appropriate business records
- Resolving disputes
- Meeting legal, regulatory or accounting requirements
Actual retention periods may vary depending on the type of information and the circumstances in which it was collected.
11. Sharing of Information
We do not sell your personal information.
We may disclose information where reasonably necessary to:
- Employees or authorised representatives handling your enquiry
- Service providers assisting us with website, hosting, email, security or business operations
- Professional advisers
- Government authorities or law-enforcement agencies where legally required
- Other parties where disclosure is necessary to comply with applicable law
We seek to limit disclosure to information reasonably necessary for the relevant purpose.
12. Your Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, which may include the ability to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Request information regarding how your personal information is processed
- Raise a concern regarding our handling of your information
Requests can be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
13. Children
Our website is intended primarily for general business and property-related audiences.
We do not knowingly request personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
14. External Websites
Our website may contain links to websites operated by third parties.
This Privacy Policy does not apply to those external websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our services
- Website functionality
- Technology
- Legal or regulatory requirements
- Our privacy practices
The updated version will be published on this page with a revised Last Updated date.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact:
VICASA Ventures
Email: vicasaventures@gmail.com
Website: VICASA Ventures
Location: Bengaluru, Karnataka, India
If VICASA Ventures has a dedicated privacy/contact address, that address should be added here before publication.
17. Applicable Law
This Privacy Policy is intended for use in connection with VICASA Ventures’ website and operations in India and should be interpreted in accordance with applicable laws and regulations.
Where applicable, privacy and data-protection requirements may include India’s Digital Personal Data Protection Act, 2023 and associated rules, regulations and governmental guidance, as applicable to the processing activities of VICASA Ventures.